"Thank you for your timely high-quality rolls and technical services, which resolved our urgent need. As a world leader in the roll industry, Sinosteel XTMMC has truly fulfilled its solemn promise of supporting the steel industry and the ultimate support for steel rolling production'" Recently, the Hot Rolling Operations Department of Shougang Jingtang Co., Ltd. sent a letter of thanks to Sinosteel XTMMC, and highly praised it for its responsibility for meeting the user's urgent needs with the fastest speed and best service, and helping the user to run stable and high-quality rolling lines. This is the two consecutive letters of thanks from Shougang Jingtang received by Sinosteel XTMMC in six months.

Shougang Jingtang Co., Ltd. is a steel enterprise with international advanced level and above 10 million tons. Since it was completed and put into production in 2009, it has maintained a close strategic cooperative relationship with Sinosteel XTMMC and more than 60% of its hot rolling lines use "Xingtai rolls". In August this year, the two parties signed hundreds of product contract.

Entering the fourth quarter, the company's 1580 hot-rolling line has entered a critical period of production, and it is urgently needed to use and reserve high-quality supporting rolls. After receiving the emergency request from Shougang Jingtang Company, Sinosteel XTMMC immediately opened the "green channel" to organize the coordination and linkage of marketing and production systems, went to the user site to understand and master the use and consumption of rolls, scientifically and reasonably arranged and dedicated personnel to focus on each production process, produced high-quality rolls for the user, and met their urgent production needs.

Sinosteel XTMMC has always adhered to meeting the actual needs and potential needs of users as the starting point, strived to provide users with customized personalized products and characteristic value-added services, and strived to create a "safe, reliable, stable and consistent" brand value image to ensure the user’s rolling line achieving the best benefit index. Sinosteel XTMMC continued to provide users with worry-free supply and satisfactory service of rolls, which has been universally recognized by iron and steel enterprises. Customers from Wuhan Iron and Steel, Handan Iron and Steel, Laiwu Steel, Jilin Jianlong and other users have sent pennants and thank-you letters to Sinosteel XTMMC. High praise is given to Sinosteel XTMMC's "all-weather, all-round, and full-process" lean service for uninterrupted market technical services and zero delay in solving technical problems.